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Group Sales

From action packed sporting events and family shows to concerts and one-of-a-kind entertainment you'll find everything you are looking for here at the Glens Falls Civic Center. Any organization can be considered a group, whether a company, church group, sports association, scout pack, or just some family and friends, we promise to provide a great entertainment experience with extra-mile service. Group tickets are discounted on an event-by-event basis and are subject to availability.

For additional information or to reserve your tickets, contact Heather Froman at 518.798.0202 or hfroman@glensfallscc.com

Current Events On-Sale
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TIRED OF SELLING CANDY BARS OR HOSTING CAR WASHES FOR YOUR CHARITABLE ORGANIZATION OR YOUTH ATHLETIC TEAM?

Utilize our Ticket Fundraising Program!  You pick an event that best suits your organization to sell, if a group discount is available.  We will guide you throughout the process, ensuring you have all the necessary materials to successfully advertise the event.  If the event has a $5 group discount per ticket, you can sell the ticket for the face value and utilize the $5 discount for your organization. All tickets will reflect the face-value.  THIS IS A GREAT FUNDRAISER AND CONVENIENT FOR ANY GROUP.
Please call the group sales department at 518 -798-0202 or email us to get started today!

ATTENTION ALL NOT FOR PROFIT GROUPS!
Ovations Food Services has an effective, lucrative, and fun way to raise the revenue for your group needs.  However, because Ovation's is responsible for ensuring excellence in guest service, we have very stringent guidelines under which our not-for-profit (NFP) groups operate.  This program is not a match for every organization

The success of this program is contingent upon excellent, consistent communication between Ovations staff and the NFP group leaders; being well organized and detail-oriented are critical attributes of an effective group leader.

Groups are obligated to staff events per month throughout the agreement year of 2010. Most groups choose to staff more events, especially if they have aggressive financial goals to meet. Typically, between 4 and 16 volunteers are on-site for a confirmed event, not the entire organization. Groups select events they want to work: Phantoms games, concerts, family shows, conventions, etc. Almost all events at the Glens Falls Civic Center are open to volunteer staffing. We provide your organization with the necessary training, proper equipment and product, supervision, and a PERCENTAGE OF SALES.

For more information contact:           Chris Coonrad
                                                                Ovations General Manager
                                                                518-615-0012

TOP 8 BENEFITS OF GROUP SALES

  1. Personal One-on-One Service: Avoid standing in long ticket lines, our sales staff will process your orders by phone, mail, e-mail, or appointment. This one-on-one relationship with our experienced sales staff provides you with expert assistance in planning an enjoyable group outing!
  2. Advance Reservations Before Public On-Sale: Group Sales customers may call our office and place an order today for tickets that may not go on-sale for months to the public. Seating is based on first-come, first-serve basis (accompanied by payment)
  3. Prime Seating at a Discounted Rate: By ordering through the Group Sales Department, you will be eligible for a discounted price on tickets for various events at our facility.
  4. No Per Ticket Service Charge: When ordering tickets through the Group Sales Department, there is no service charge per ticket. There may be a $5.00 fee per order but no additional charges no matter how many tickets you purchase per order.
  5. No Penalty for Changing Orders: As a group leader you may not know exactly how many tickets your group will need. The Group Sales Program will allow you to purchase only the tickets that you need. You can place tickets on hold today for an event that is coming to the Glens Falls Civic Center in the future. The payment is due at least 1 week prior to the event (subject to availability). You only pay for the tickets that you need. In other words, if you order 50 tickets and you only need 46, you only pay for 46. It’s that simple! If you discover that you are going to need more tickets than what you originally placed on hold, just give us a call, and based on availability, we will place your tickets as close to the original order as possible.
  6. Promotional Materials: Promotional materials are available for most shows to assist you with the publicity of the event in your organization. We can provide you with a promotional template for newsletters, along with posters, flyers and/or handouts.
  7. Host Your Own Private Function: Groups may arrange to utilize Heritage Hall for pre- or post-event gatherings such as birthday parties, company outings, and family get-togethers. We will assist in organizing your private function through our in-house event manager and assist in contacting outside catering to make it a complete experience. Private functions are only possible based on facility's availability.
  8. Fundraising Opportunities: Organizations can raise money by purchasing tickets at a discounted rate and selling them at face value. Call our Group Sales Department for ideas on how your group can raise money for your organization. Once your order has been finalized and tickets paid for you will be allowed one add-on of tickets at no additional charge, further add-ons will be charged a $5.00 service charge per change. Note all add-ons are subject to availability.

RESERVE YOUR SEATS TODAY!!!

Phantoms Hockey