Bottles, cans, coolers, fireworks, food, and recording devices are not permitted in the Glens Falls Civic Center. It is the discretion of the show whether or not video cameras or still cameras are allowed for events. Signs will be posted and event staff will be notified before doors open regarding this policy. If an event does not permit the use of video or still cameras, GFCC staff will ask the patrons to return these items to their vehicles prior to entering the building. Management expects all representatives of the Safety/Security department to either confiscate or eject those patrons in violation of these policies. If patrons are already inside the facility, the items must be confiscated, discarded or returned to his/her vehicle. All confiscated items will be sent to the administration office and held for pick-up for 30 days. After 30 days, the Glens Falls Civic Center will discard all items.
Banners may not be hung anywhere in the Arena by anyone other than those given written authorization to do so by the Glens Falls Civic Center. Patrons must return any unwanted banners to their vehicle.
Child’s Admission Policy
Everyone, 2 years and older, attending events must have a ticket (exception on some family shows.)
Glens Falls Civic Center will not permit vending, soliciting, collecting contributions for any purpose whatsoever or distributing of handbills on the premises.
There are no weapons of any kind allowed into the building. If you are found in violation of this policy you will be taken to the Security office and ask to leave the building. When necessary, these weapons may be turned over to the Glens Falls Police Department. All individuals may be searched upon entering the Glens Falls Civic Center.
No bags are allowed into the arena, including backpacks and shopping bags. Small and Medium sized women’s purses will be admitted but are subject to search.
Any patron seen using a laser pointer will be escorted out of an event with no refund.
Underage Drinking, Alcohol Bottles and Can Possession
All patrons in the building, who are identified as being under the age of 21 and in possession of alcohol, will be taken to the Security office, ejected, and their parents will be notified for proper advisement. When necessary, they may be turned over to the Glens Falls Police Department.
All persons who are drinking alcohol and appear to be under the legal drinking age but cannot produce proper identification will be processed as above.
All persons identified as the person(s) supplying underage drinkers with alcohol will be processed as above.
Arena Admission to Facility, Anti-scalping Policies/Procedures
No person, including minors, shall be admitted to any event in the Arena without holding a valid ticket to the event.
Anyone with information on scalping should report it to appropriate arena personnel.
No person, including minors, shall be permitted to events at the arena or additional projects at the complex unless properly attired. In-appropriate attire includes but is not limited to; Anyone covering their entire face or head. Glens Falls Civic Center STAFF, AT ITS DISCRETION, reserves the right to determine proper attire for events at the complex. Unless authorized by Glens Falls Civic Center, no person shall be admitted into the facility with any of the following items in his/her possession:
Alcohol beverages or controlled substances (unless prescribed for the possessor) cameras, audio or visual recording equipment, radios, televisions or any other such electronic devices, except when authorized.
Unless authorized by Glens Falls Civic Center, the carrying of food and beverages into the facility of the complex is prohibited.
No person shall bring any object into the arena with intent to use or which may be used as a weapon or projectile.
For their own safety and the safety of others, no person shall be allowed admittance to the Glens Falls Civic Center while wearing face paint of any kind. Anyone found in face paint after their entrance will be asked to remove it, or leave the premises.
Glens Falls Civic Center is a smoke-free facility. Smoking is not allowed in public areas of the Arena by any patron or employee. There is however, a designated smoking area outside the Arena. Anyone observed smoking inside the facility shall be asked to extinguish the item immediately.
Any person who refuses to comply with the policy shall be subject to ejection from the facility
What are the Glens Falls Civic Center Guest Conduct Policies?
The Glens Falls Civic Center strives to provide guests with a safe, comfortable and enjoyable atmosphere. To ensure that a pleasant experience is not disrupted or ruined by a few unruly guests, we have established the Glens Falls Civic Center Code of Conduct. The following acts shall be grounds for denial of ticket sales, eviction from or non-admittance to the Glens Falls Civic Center grounds without a refund
We may also use so-called “pixel tags,” “web beacons,” “clear GIFs” or similar means (collectively, “Pixel Tags”) in connection with some site pages and HTML-formatted email messages to track your use of our website in order to provide you with more useful information and a more personalized experience the next time you visit. A Pixel Tag is an electronic image, often a single pixel (1×1), that is ordinarily not visible to Site visitors and may be associated with cookies. Pixel Tags do not contain any PII and allow us to count users who have visited certain pages of the Site, to deliver branded services, and to help determine the effectiveness of promotional or advertising campaigns.
Support the team | Control the destiny
Help us guarantee professional hockey for the long-term with your donation.
Support the Glens Falls Civic Center Foundation by purchasing an Inscribed Seat Plaque!
By signing up, you will receive event presale info, special contests, discounts and more! And it’s Free!
Mon-Fri (10am-6pm), Sat/Sun: CLOSED for Summer. TO ORDER BY PHONE, YOU MUST CALL 1-855-432-2849.